Starbright auto glass

FAQ's

Discover the top reasons why our satisfied customers continue to choose us for their auto glass needs
Usually Asked

Frequently Asked Question Based From Clients

How do I make a warranty claim?

To make a warranty claim, please get in touch with our customer service team. We’ll guide you through the process and assist you in resolving any issues.

How do I know if my windshield needs replacement?

Signs that your windshield may need replacement include extensive cracks, chips more prominent than a quarter, or damage impairing visibility.

What if there's a problem with my auto glass repair or replacement before my insurance pays?

If you face any issues with your auto glass repair or replacement before your insurance settles their bill, don’t worry! Starbright Auto Glass guarantees all repairs and replacements as long as you own your vehicle. We’ll fix any problems, regardless of your insurance status.

Do I need to take any precautions after windshield replacement?
  • Avoid slamming doors
  • Avoid driving on rough roads for at least 24 hours after replacement.
  • Refrain from washing your car for a few days to allow the adhesive to cure fully.
What are the risks of using aftermarket glass instead of OEM glass?

Using aftermarket glass instead of OEM glass may pose several risks:

  • They may vary in quality, leading to potential issues.
  • They may not be compatible with your vehicle’s design.
  • They could void your warranty coverage.
  • They compromise your safety.
  • Choosing for aftermarket glass may decrease your vehicle’s resale value.
What should I do if my windshield wipers are not working correctly?

If your windshield wipers aren’t working right, try these steps

  • Check for stuff blocking them.
  • Clean the windshield and wiper blades.
  • Check if anything is broken.
  • You might need new wiper blades.
What are the signs that windshield wipers need to be replaced?

Signs that windshield wipers need replacement include streaking, skipping, squeaking, or leaving behind residue on the windshield.

What's included in the warranty for windshield wipers?

The warranty typically covers problems with the materials or how they’re made, like issues with the rubber blade or wiper arm. But it’s important to read the warranty details to know exactly what’s covered.

What should I do if my insurance requires pre-approval?

If your insurance needs pre-approval, give them a call before you schedule with us. Once you get the green light, let us know, and we’ll take care of the rest to ensure everything goes smoothly.

Is recalibration covered by insurance?

In many cases, insurance may cover recalibration, especially if it’s necessary due to a windshield replacement. However, coverage can vary, so it’s best to check with your insurance provider.

What happens if I don't recalibrate my ADAS systems?

If you don’t recalibrate your ADAS systems after repairs or replacements, it could lead to inaccurate or malfunctioning safety features, which may compromise the safety of your vehicle.

How does rain defense treatment work?

Rain defense treatment makes water bead up and roll off your windshield. This helps to reduce streaks and smudges, making it easier to see while driving in rainy conditions.

How often should windshield wipers be replaced?

Windshield wipers should be replaced every 6 to 12 months or when you notice streaking, skipping, or reduced visibility during use.

Can I replace just the rubber blade on my windshield wipers, or must I replace the entire wiper assembly?

While some wiper blades allow for replacing just the rubber blade, replacing the entire wiper assembly is often more convenient and effective to ensure optimal performance.

Are there different types of windshield wiper blades available?

There are various windshield wiper blades, including traditional frame-style blades, beam-style blades, and hybrid blades. Each type offers unique features and benefits.

Unmatched Customer Care

We prioritize your satisfaction with clear communication, timely service, and quick resolution of concerns.

Lifetime Warranty

We ensure enduring peace of mind for your auto glass needs with a lifetime warranty on replacements and a guarantee on repairs and recalibrations.

Skilled Technicians

Our technicians bring extensive experience, ensuring your auto glass needs are met with unparalleled expertise.

Quality Repairs

With meticulous attention to detail and top-notch materials, we surpass industry standards, ensuring optimal auto glass restoration.

Are you Insured?

As an authorized glass shop, let us handle your entire claim process from A to Z. Guaranteeing you a hassle-free experience

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